Logic is not the way to answer these issues: human behavior is the key. Avoid the engineer’s and economist’s fallacy: don’t reason your way to a solution — observe real people. We have to take human behavior the way it is, not the way we would wish it to be.
Simplicity Is Highly Overrated – jnd.org
Reminds me of another similar quote I used to subscribe to: “All design is intentional whether it was intended or not”.
(via soxiam)