Chartier wrote that he had to dig through Samsung’s Smart TV app store to find something called the SyncPlus app that disables pop-up ads on his TV. Again, that’s hardly a good experience for users who are annoyed by the ads. If Samsung decides to switch pop-up ads on by default, it’s odd that it would make users jump through so many hoops to switch them off.

In a statement to Business Insider, Samsung said Chartier’s experience was part of a partnership with Yahoo. The pop-ups are supposed to be opt-in, but for now users must switch them off. Here’s the statement from Samsung, which includes instructions on how to turn the Yahoo pop-ups off: