{"id":37588,"date":"2011-12-01T13:06:06","date_gmt":"2011-12-01T13:06:06","guid":{"rendered":"http:\/\/rafaelfajardo.com\/portfolio\/the-future-of-brick-and-mortar-space-mark\/"},"modified":"2011-12-01T13:06:06","modified_gmt":"2011-12-01T13:06:06","slug":"the-future-of-brick-and-mortar-space-mark","status":"publish","type":"post","link":"https:\/\/rafaelfajardo.com\/portfolio\/the-future-of-brick-and-mortar-space-mark\/","title":{"rendered":"The Future of Brick and Mortar Space – Mark Alvarez"},"content":{"rendered":"

The Future of Brick and Mortar Space – Mark Alvarez<\/a><\/p>\n

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Mark Alvarez via Rebellionlab<\/a><\/p>\n

Here\u2019s where I see technology changing the store in the next 15-20 years.<\/p>\n

1. The cash register will cease to be an organizing principle.<\/strong> You\u2019ll be able to pay from anywhere in the store. Right now, the current is working in both directions \u2014 tablet apps that allow salespeople to complete sales from anywhere in the store, and phone-based apps that let the customer scan a bar code and buy.<\/p>\n

2. Corporate stores will resemble local venues.<\/strong> They\u2019ll all have your data, tablet-equipped salespeople will have access to your entire history with the store. Yeah, a lot of us don\u2019t like talking to salespeople, but they could come in handy if they know our purchase history.<\/p>\n

3. Stores will be able to better predict and control traffic flow.<\/strong> Everyone by now knows about geo-fencing and location-based services. But stores will soon have geo-fencing within them, making any area that a customer is in more interactive but also, more interestingly, giving more control over where people circulate and when. Got a bunch of grumpy customers in a customer-service line? Flash sale, aisle five.<\/p>\n

Other technologies will allow retailers to better predict traffic flow. Space is at a premium, so retailers will need to maximize its effectiveness.<\/p>\n

4. New sales spaces.<\/strong> Right now, brands that are using smart-display tech are mainly doing so for marketing. Nordstrom set up a Kinect-powered virtual window<\/a> that allows customers to \u201cwrite\u201d on store windows. That\u2019s fascinating \u2014 and the possibilities are infinite. But the big idea is to use digital technology to create a store in previously inaccessible space. Tesco\u2019s subway virtual store is the most well-known example of this, and it\u2019s brilliant \u2014 you\u2019re basically setting up another retail location, without any of the overhead.<\/p>\n

5. 24 hour access.<\/strong> The other thing that surface-display technology will lead to is the 24-hour store. Smart windows will allow passersby to look at and purchase store inventory from smart posters attached to their windows or walls. Yes, this is already done, and yes, even more people are designing for it. Especially in areas with high levels of night-life traffic, allowing passers-by to immediately purchase that coat displayed in the window. The ultimate impulse buy.<\/p>\n

6. And that will make holiday displays awesome.<\/strong> Not that anything can really beat toy trains or a window full of kittens, though.<\/p>\n

Keep in mind that not all of this is 100% tech dependent, so it\u2019s going to take architects and designers getting into the act \u2014 and from what I\u2019m seeing, they\u2019re coming up with some huge ideas in integrating physical and internet architectures. But, like in fashion, this is a new generation, and a lot of these people are still in school.<\/p>\n<\/blockquote>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

The Future of Brick and Mortar Space – Mark Alvarez Mark Alvarez via Rebellionlab Here\u2019s where I see technology changing the store in the next 15-20 years. 1. The cash register will cease to be an organizing principle. You\u2019ll be able to pay from anywhere in the store. Right now, the current is working in […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"link","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[],"tags":[1539],"class_list":["post-37588","post","type-post","status-publish","format-link","hentry","tag-emergent-digital-practices","post_format-post-format-link"],"jetpack_publicize_connections":[],"jetpack_shortlink":"https:\/\/wp.me\/p6PWot-9Mg","jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/rafaelfajardo.com\/portfolio\/wp-json\/wp\/v2\/posts\/37588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rafaelfajardo.com\/portfolio\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rafaelfajardo.com\/portfolio\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rafaelfajardo.com\/portfolio\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rafaelfajardo.com\/portfolio\/wp-json\/wp\/v2\/comments?post=37588"}],"version-history":[{"count":0,"href":"https:\/\/rafaelfajardo.com\/portfolio\/wp-json\/wp\/v2\/posts\/37588\/revisions"}],"wp:attachment":[{"href":"https:\/\/rafaelfajardo.com\/portfolio\/wp-json\/wp\/v2\/media?parent=37588"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rafaelfajardo.com\/portfolio\/wp-json\/wp\/v2\/categories?post=37588"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rafaelfajardo.com\/portfolio\/wp-json\/wp\/v2\/tags?post=37588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}