Next, we set about dissecting the problem at hand like any good Agile team would — user stories. It took us about half a package of Post-It notes before we realized that our hours of carefully-honed user empathy workshops didn’t prepare us to deal with non-human customers, so Ananya had the brilliant idea to peek into the Bot Matchmaking Ghetto (BMG) and watch the bot games to see what we could learn about them as users. That’s why Ananya is the PX lead, I guess.