I am often asked what UX means. I then give a slightly different answer depending on who I’m talking to (and what their assumed level of base knowledge is). I came across this great excerpt in a blog post from Teresa Neil on Hiring Top UX Talent (seems it’s not just HK [Hong Kong] that has difficulty finding “talent” then):
UX isn’t graphic design and it isn’t web design and it isn’t (just) making wireframes. An experienced UX practitioner will guide you from research to product launch. They should be part of your strategy team, not brought in at the tail end of the design phase to tidy up the wireframes.
If you are hiring a consultant, they should want to be part of your team through launch (and afterwards too). UX isn’t about a hand-off, it is a cornerstone of your project’s success.
Exactly.
Exactly.